Owning a Mercedes-Benz is not just about luxury, performance, and status—it’s also about ensuring peace of mind when it comes to maintenance. In India, to make this ownership experience seamless and predictable, Mercedes-Benz offers tailored service packages under the STAR Ease program. These packages are designed to keep your vehicle in pristine condition while protecting you from unexpected service costs and inflation.
The STAR Ease program provides two primary options: STAR Ease Compact (Maintenance) and STAR Ease Compact Plus (Maintenance + Wear & Tear). Let’s break down each package in detail, based on the latest available information.
1. STAR Ease Compact Package (Maintenance)
The Compact Package is the ideal choice for owners who want a hassle-free maintenance experience with a predictable cost structure. It covers all routine service needs of your vehicle.
Key Highlights:
- No mileage limit: This package is valid for a specific time duration, making it perfect for owners with lower annual mileage or those who primarily drive in the city.
- Flexible duration: Options are available for 2, 3, 4, 5, and up to 10 years, allowing you to choose a plan that aligns with your ownership period.
- Comprehensive routine service: It includes all standard periodic maintenance as per the manufacturer’s schedule.
Inclusions:
- Vehicle Inspection: A thorough electronic check using the advanced XENTRY diagnostic tool to ensure all systems are functioning correctly.
- Fluid Replacements:
- Engine Oil & Oil Filter
- Transmission Oil, Filter & Gasket
- Brake Fluid
- Radiator Coolant
- Windshield Washer Fluid
- AdBlue top-up (for diesel vehicles)
- Filter Replacements:
- Air Cleaner Element
- AC Dust Filter & Combination Filter
- Fuel Filter (for diesel vehicles)
- Additional Services:
- Tyre rotation during service
- Washing & internal vacuum cleaning
- Battery check
2. STAR Ease Compact Plus Package (Maintenance + Wear & Tear)
The Compact Plus Package goes a step further by including coverage for routine wear and tear parts, making it the perfect choice for frequent drivers, long-term owners, or anyone seeking complete peace of mind.
Key Highlights:
- Covers both time and mileage: This package is valid for a specified number of years or a certain mileage, whichever comes first, offering flexibility for high-usage vehicles.
- Extensive options: Plans are available for durations and mileage, such as 3 years/30,000 km, 3 years/60,000 km, 4 years/40,000 km, 4 years/80,000 km, 5 years/100,000 km, and even a long-term plan for 10 years/200,000 km.
- Total Peace of Mind: Includes all services from the Compact Package plus critical wear and tear replacements.
Inclusions:
- All items from the STAR Ease Compact Package.
- Additional Wear & Tear Replacements:
- Brake pads (front & rear)
- Brake discs (front & rear)
- Brake wear sensor
- Wiper blades
- Value-Added Services:
- Wheel alignment
- Wheel balancing
3. Why Choose a Mercedes-Benz Service Package?
Opting for a STAR Ease package is a smart financial and practical decision for any Mercedes-Benz owner in India. The benefits extend far beyond simple maintenance.
- Cost Savings & Protection from Inflation: By prepaying for future services, you lock in today’s prices, which can lead to significant savings compared to paying for each service individually. This protects you from future inflation in parts and labour costs.
- Comprehensive Care: The packages ensure your vehicle receives all the manufacturer-recommended services and part replacements at the correct intervals, maintaining optimal performance and safety.
- Authenticity and Quality: All services are carried out by certified Mercedes-Benz technicians using 100% genuine parts and fluids, guaranteeing the highest quality of care for your vehicle.
- Convenience and Nationwide Validity: The packages are honored at all authorized Mercedes-Benz dealerships across the country, providing consistent, high-quality service no matter where you are.
- Enhanced Resale Value: A vehicle with a complete and verifiable service history from an authorized dealership, especially with an active STAR Ease package, is highly attractive to potential buyers. It demonstrates meticulous care and can command a higher resale price.
4. Which Package is Right for You?
The choice between the two packages depends on your driving habits and long-term plans for the vehicle.
- STAR Ease Compact Package: This is ideal for owners with low to moderate annual mileage, typically under 10,000 km per year. If your driving is mostly restricted to the city and you don’t anticipate a high rate of wear on parts like brakes, this is the most cost-effective solution for routine maintenance.
- STAR Ease Compact Plus Package: This is the recommended choice for owners who drive frequently, cover long distances, or plan to keep their vehicle for many years. With comprehensive coverage for wear and tear parts, it offers the ultimate peace of mind, eliminating any unexpected expenses for items like brakes and wipers.
Conclusion
The STAR Ease Compact and Compact Plus Packages are a testament to Mercedes-Benz’s commitment to delivering a truly premium ownership experience. They take the guesswork out of maintenance and provide a cost-effective way to ensure your luxury vehicle continues to perform at its best.
By choosing the right package, you guarantee that your Mercedes-Benz remains a symbol of hallmark luxury, reliability, and safety for years to come.