Privacy Policy

Effective Date: 1st SEPTEMBER 2025
Last Updated: 1st SEPTEMBER 2025

Applicable Law: This Privacy Policy is compliant with the Digital Personal Data Protection Act, 2023 ("DPDP Act").

We at Purple Millet Private Limited (“Purple Millet”, “Motozite®”, “we”, or “us”) understand the importance of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit and use our platform, www.motozite.com (“Site”). Motozite® is owned and operated by Purple Millet Private Limited.

By accessing or using the Site or any service on it (“Services”), you acknowledge that you have read and understood this Privacy Policy and consent to the handling of your personal data in accordance with the same.

Terms of Use: Your use of our Services is governed by our , which incorporate this Privacy Policy.

Applicability

This Policy applies to Personal Data (as defined under the DPDP Act) collected through the Site, but not to third-party websites or entities we do not control.

Children’s Privacy

We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected such data, contact us at contactus@motozite.com, and we will delete it promptly.

Changes to Policy

We may periodically update this Policy to reflect legal or operational changes. Please check this page regularly. Continued use of our Services after updates constitutes your acceptance of the revised Policy.

Information We Collect

a. Information You Provide:

  • Name, email address, mobile number
  • Street, city, state, country, PIN code
  • Uploaded documents, comments, and profile photos
  • Vehicle preferences, test drive requests
  • Feedback, queries, or support requests

b. Automatically Collected Data:

  • IP address, device ID, browser type
  • Location data, time zone, and OS details
  • Cookie identifiers and session activity
  • Information collected via mobile apps, if applicable

c. Cookies and Tracking: We use cookies and similar technologies for authentication, session tracking, preferences, and analytics. Motozite® does not respond to browser “Do Not Track” signals at this time. See our Cookie Policy.

How We Use Your Data

Your data is used to:

  • Provide and improve our Services
  • Contact you regarding your use of the platform
  • Process payments (via third-party processors)
  • Enable dealer and customer communications
  • Comply with applicable laws and respond to lawful requests
  • Send alerts, confirmations, or newsletters where permitted

We rely on your consent or other valid grounds under the DPDP Act to process your personal data.

Data Sharing

We may share your personal data with:

  • Affiliates and service providers (e.g., hosting, customer support, payment processing)
  • Dealer Partners to facilitate vehicle transactions
  • Third-party service providers like Finance, Insurance, and car detailing
  • Authorities, if required under law
  • Third parties in case of merger, acquisition, or restructuring
  • With other users, only where you voluntarily post content or provide consent

Your Rights

As a Data Principal, you have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Withdraw consent at any time
  • Request deletion of your data (subject to legal exceptions)
  • Nominate an authorised representative under the DPDP Act

You can exercise these rights by writing to us at contactus@motozite.com. We may require verification of your identity before processing requests.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by law. After that, data will be securely deleted or anonymized.

Cross-Border Transfers

If your data is transferred outside India (e.g., for cloud storage or processing by service providers), we will ensure adequate safeguards consistent with the DPDP Act and applicable rules.

Data Security

We implement reasonable technical and organizational safeguards including:

  • OTP-based access
  • End-to-end encryption
  • Access controls and audits

However, no system is completely secure. Please log out after use and protect your login credentials.

Access & Deletion

You may view or update your data via account settings. You may also write to contactus@motozite.com to request deletion of your account or personal data. Some data may be retained for legal or legitimate purposes.

Questions or Grievances?

If you have any concerns or wish to file a complaint, please contact our Grievance Officer:

Name: Abhinav Verma
Email: contactus@motozite.com
Response Time: Within 15 business days